Shipping policy

Shipping Policy – Linentra

Last updated: March 11, 2026

At Linentra, we are committed to providing transparent, reliable, and dependable shipping service. This policy explains how and when your order is processed and delivered.

Delivery Area

This policy applies to orders with a delivery address within Australia.

Order Processing and Delivery Time

Estimated delivery time refers to business days (Monday–Friday), excluding public holidays in Australia.

Order Processing Cutoff Time: 5:00 PM AEST. Orders placed after this time will be processed the next business day.
Order Processing Time: 1–2 business days (Monday–Friday)
Delivery Time (Shipping): 2–6 business days (Monday–Friday)
Total Estimated Delivery Time: 3–8 business days

Total delivery time includes both order processing and shipping.

Delivery Method

Products are shipped to the delivery address provided during checkout.

Shipping Carriers

We work with trusted logistics partners such as Australia Post, Aramex, or equivalent — depending on location and availability.

Package Tracking

Once your package has been shipped, you will receive an email with a tracking link.

You can also check your shipment status on our Order Tracking page.

Shipping Costs

Free Shipping: We offer free shipping on all orders within Australia. No minimum order required.

Delivery Issues

In rare cases, delays or other delivery issues may occur. If your package has been delayed, damaged, or lost, please contact our support team. We will investigate the matter and help find a fair solution in accordance with our Refund Policy.